Bilingual Housing Navigator

Job DescriptionJob DescriptionSalary: $21-$26
WE ARE TITANIUM HEALTHCARETitanium is a healthcare company that puts heart and compassion above all else. Millions of Americans just arent getting the medical care they need. Were on a mission to change that. For patients that means exceptional support and better care. For providers it means better support and time to focus on patients, and for partners that means higher quality and lower cost.Join us in our mission!SUMMARYThe Housing Navigator (HN) is responsible for providing support and assistance to members and their families experiencing homelessness or at risk of losing housing.WHERE YOULL WORKThis position is hybrid. Work from home and go into the field (Orange County).HNs are required to travel to members within designated areas. You will have full control over your schedule when meeting members. You are eligible for mileage reimbursement for the use of your vehicle for business-related travel. Standard business hours are Monday through Friday from 8:30 am to 5:00 pm.
WHAT YOULL DOResearch, establish, and maintain a list of available housing opportunities in the regionDevelop relationships with and become knowledgeable about local community resources including transitional housing, shelters, and permanent housingDevelop individualized housing plans and communicate plans and housing opportunities to membersEnsure effective service and all placements are consistent with member care planAssist members with the housing search, including applying for apartments, negotiating with potential landlords, and filling out rental applicationsAssist members in understanding tenant rights and responsibilitiesAssist members with landlord communications by being a mediator if there are disagreements or concernsConduct follow-up meetings with members after housing placement to assist with any issues that may have arisenMaintain accurate documentation of service objectives, outcomes, and other member-related information in appropriate data systemsParticipate in collaborative team meetings to provide input, support, brainstorm solutions to common areas of concern, and develop best practicesUnderstand and abide by all departmental and companywide policies and proceduresComply with all safety and injury prevention policies and regulationsUtilize the Homeless Management Information System (HMIS) to add members into housing portalAssist members complete the CES assessmentsAssist members in-person with assessments or housing tenancyPerform other duties as assigned or required per departmental policy
WHO YOU ARESensory RequirementsFluent in English (written and verbal), Bilingual in Spanish
Ability to communicate clearly in-person, by phone, and electronicallyAdequate hearing and vision (with corrective devices if necessary) to conduct assessments and documentation
Ability to identify problems and use logic and related information to develop and implement solutionsExcellent organizational skills and attention to detailCommitment to maintaining patient confidentiality and adhering to ethical standards in healthcare practicePhysical ActivityAbility to lift, carry, push, or pull up to 2025 pounds(e.g., laptop bag, forms, mobile equipment)Ability to climb stairsor navigate uneven terrain in community and home environmentsAbility to bend, reach, and conduct in-person visits in non-traditional environmentsMust be able to remain in a stationary positionMust be able to move around the office and/or travel throughout communityAbility to operate a vehicle and travel to meet with members around the community; attend meetings and events as required or requestedEnvironmental ConditionsWork may occur in homes, shelters, outdoor settings, hospitals, or community organizations, which may include exposure to pets, smoke, odors, clutter or unsanitary condition, and varying temperature conditionsAbility to maintain professionalism and safety in diverse environmentsAbility to work independently and carry out assignments to completion within the parameters of established policies and proceduresTechnology UseFrequent use of computers, keyboard, and handheld/mobile devicesAbility to type for extended periodsCompetent with computers, email, virtual platforms, and Microsoft Office based programs
WHAT YOULL NEEDDiploma/GED required, associate degree preferredMinimum 2+ years of experience in healthcare, social services, public health,case management, or working with unhoused and unsheltered individuals, families, and veteran programsPrior experience working with HMISPrior experience working in a social service setting with working knowledge of case management systems and planning techniquesCurrent and valid Drivers License with a clean driving recordReliable transportation and proof of auto insuranceCurrent BLS certification from the American Heart Association upon start dateDistraction-free home workspace with a secure internet connection
WHAT YOULL ENJOY
Make an impact: an organization who cares about its employees, communities, and the future of healthcareInclusivity: be a part of a workplace where you not only belong but also can be the best version of yourselfGrowth: opportunities to develop and grow your career with usCommunity: you are encouraged to have a voice, share your opinions, and have an individual impact on the businessPaid Time Off: 12 holidays and up to 15 days of accrued PTO to rest and recharge plus additional time for sick, jury duty, bereavement, reproductive loss, and therapyWork Life Balance: enjoy flexibility to maximize your well-being and success with our hybrid work modelMedical, Dental, & Vision Benefits: we cover up to 100% of your premium and 50% of your dependents depending on the planPrioritize your mental health with unlimited therapy sessions funded 100% by Titanium HealthcareFlexible Spending, Health Savings & Dependent Care AccountsLife/AD&D insurance funded 100% by Titanium HealthcareSupplemental Short-Term DisabilityEmployee Assistance ProgramsProtect your pet(s) with Pet Insurance401(k) plan
EEO StatementAt Titanium Healthcare, our mission is to fearlessly reengineer the way healthcare works to reduce costs, ensure better outcomes, and provide everyone, everywhere, with the kind of compassionate and coordinated care they deserve. We believe that achieving this mission starts with a diverse and inclusive workforce.Titanium Healthcare is an equal opportunity employer. We are committed to promoting and celebrating all backgrounds and encourage all applicants, regardless of race, religion, gender, sexual orientation, disability, age, marital status, parental status, military or veteran status, or any other legally protected status, to apply. We believe that diversity and inclusion drive innovation and equity in healthcare, enabling us to better serve our communities and make a lasting impact.