Veterinary Clinic Assistant-VIP Petcare

Veterinary Clinic Assistant-VIP Petcare Overall Job Summary Provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country. This position reports into the VIP Petcare team. Essential Duties and Responsibilities (Min 5%) u2022 Collect payment, dispense and label medication, and review discharge paperwork with pet parents u2022 Safely restrain / hold pets for wellness procedures including vaccines, nail trims and microchipping u2022 Collect and prepare blood and fecal samples for laboratory testing u2022 Drive vans to and from clinics responsibly; load and unload the vans upon arrival and departure (Community Clinics) u2022 Make recommendations for services and products to every pet, every time, based on the petu2019s lifestyle and an understanding of canine and feline diseases u2022 Maintain a clean and sanitary work environment by disinfecting surfaces and equipment between each pet u2022 Ability to execute inventory processes by maintaining accurate product counts and managing expiration dates for vaccines and products u2022 Promote a culture of safety in your clinic and live our values while reinforcing our brand promise with pet parents, partners, and team members u2022 Provide customer service to pet parents by answering questions and assisting them through the clinic process u2022 Achieve goals as set by your manager including dollars per pet, pets per clinic, preferred product and microchips sold u2022 Scan pets for microchips u2022 Prepare canine and feline vaccines u2022 Establish and maintain effective relationships with pet parents and partners u2022 Other duties as assigned Required Qualifications _Experience_ : Must be 18 years of age or older with a valid driveru2019s license and VIP Petcare Pass MVR Check with reliable transportation to and from work. Previous customer service sales experience. _Education_ : High School Diploma or equivalent required Preferred knowledge, skills or abilities u2022 Present professional appearance and positive conduct u2022 Punctuality and dependability highly valued u2022 Navigate computer software (iPad, Bluetooth devices and more) u2022 Strong organizational, problem-solving, and analytical skills u2022 Ability to work within a team to meet team goals and objectives u2022 Comfort level in approaching host locationu2019s customers to educate about our clinics u2022 Ability to adapt to changing priorities Working Conditions + Must be able to drive a company vehicle for long hours and in various terrain and weather conditions. Portion of workday spent in vehicle. (Mobile Vet Service - Community Clinics) + Some outdoor clinic work and activities may be necessary + Must be able to work for prolonged periods of time in the field, including 12u201314-hour days + Must be able to work weekends, varied weekdays and times, occasional overnights Physical Requirements + Sitting + Standing (not walking) + Walking + Kneeling/Stooping/Bending + Driving a vehicle + Lifting up to 10 pounds + Lifting up to 20 pounds + Lifting up to 50 pounds Disclaimer _This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._ Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visitthis link (for more specific information about the benefits and leave policies applicable to the position youu2019re applying for.#VIPPetcare ALREADY A TEAM MEMBER? You must apply or refer a friend through our internal portal Click here ( CONNECTION Our Mission and Values are more than just words on the wall - theyu2019re the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. Itu2019s not just what we do that sets us apart, but how we do it. Learn More EMPOWERMENT We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about Learn More OPPORTUNITY A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense. Learn More Join Our Talent Community Nearest Major Market: Tallahassee