Strategic Relationship Leader - Construction

Strategic Relationship Leader - Construction Zurich North America is currently looking for a Strategic Relationship Leader to serve our Specialty Business Unit. The preference is for the position to be in any of the following Zurich offices on a hybrid basis: Chicago, Dallas, Houston, Denver, Los Angeles, San Francisco, Irvine, Phoenix, Seattle. The Strategic Relationship Leader engages with strategic and prospective high-value customers to drive retention, sales, and long-term profitable growth. The role identifies new opportunities, expands solution adoption, and coordinates internal product and service delivery to ensure seamless client experience. It also leverages global resources to capitalize on worldwide growth opportunities. Key Accountabilities: Drive long-term profitable growth across strategic and prospective high-value customer relationships. Engage with senior leaders and stakeholders within customer organizations to build trusted, value-focused relationships and guide executive alignment. Identify sales and global growth opportunities, leveraging worldwide resources to expand solution adoption and revenue. Assess customer strengths, challenges, and potential growth returns to inform strategic engagement priorities. Develop joint value propositions and solution frameworks that deepen partnerships and support customer outcomes. Coordinate internal product and service teams to ensure clean, efficient, and high-quality delivery at the client level. Travel as required to support customer engagement and business growth. Basic Qualifications: Bachelor's Degree and 8 or more years of experience in the Relationship Management area OR High School Diploma or Equivalent and 10 or more years of experience in the Relationship Management areas AND 6 or more years management or senior level experience in product/ service/ manufacturing/ financial/ legal Experience working at global, strategic, and operational levels Experience leveraging global resources to capitalize on them Experience managing profitable, external strategic relationships Preferred Qualifications: Minimum 10 years of commercial insurance experience, including at least 5 years focused on Construction. Underwriting or brokerage experience in Construction, with strong knowledge of underwriting and insurance needs for General Contractors, Subcontractors, and Construction Owners (e.g., technology companies, universities, healthcare organizations). Loss Sensitive underwriting knowledge for casualty lines, with proficiency across property, builders risk, financial lines, accident, life