Offerte Lavoro Sonoma 2026 | Euspert

HVAC Service Technician

Fri, 02 Oct 2026 00:00:00 GMT

Job DescriptionJob DescriptionHVAC Service Technician – Lead Residential Heating and Cooling Solutions for John Owens Services Inc.
Job Overview:Company: John Owens Services Inc.Salary/Pay Rate: $42 - $45 per hour plus CommissionLocation: Petaluma, CAJob/Employment Type: Full TimeProject Scope: ResidentialMandatory Licences & Certifications: EPA 608 Refrigerant Certification
The Opportunity: You will serve as a key frontline expert delivering honest, high-quality HVAC repairs and recommendations to homeowners across the region. Working with top-tier equipment in an environment free of high-pressure sales tactics, you will directly impact customer comfort while growing your career. This role gives you the independence to solve complex technical problems with the backing of a supportive, established team.
How You Will Make an Impact:Perform daily on-site diagnostics and repairs for residential furnaces, air conditioning and ductless systems.Deliver accurate repair options and replacement estimates directly to homeowners with an honest, consultative approach.Follow up on open estimates and coordinate with the dispatch team on special-order parts and scheduling for multi-visit projects.Maintain an organized, fully stocked service vehicle using modern computerized inventory tracking.Utilize digital dispatch software to track part deliveries, manage job orders, and streamline daily scheduling.Uphold high standards of safety and craftsmanship while delivering exceptional customer experiences.
Required Qualifications & Experience:3 or more years of hands-on experience as a residential HVAC Service Technician.Possession of a valid EPA 608 Refrigerant Certification.Demonstrated experience diagnosing and servicing residential HVAC equipment including furnaces, AC units, and ductwork.Willingness to travel up to 20% within the local service area to complete field service calls.Strong communication skills necessary to explain technical repairs and estimates to residential clients.
Preferred Qualifications & Experience:High School Diploma or GED equivalent.Experience servicing boilers and water heaters
Compensation & Benefits:Competitive hourly wage ($42 - $45hr) with additional commission potential and overtime opportunities.Bi-weekly pay schedule and a 401(k) retirement savings program with employer matching.Comprehensive health insurance including medical, dental, vision, life, and disability coverage.Generous paid time off covering holidays, vacation, and sick leave.Provided tech package (smartphone or tablet), company vehicle, uniforms, and personal tool replacement program.Continuous growth through paid manufacturer, technical, safety (OSHA, Fall Protection), and mentorship training.
About Us: John Owens Services Inc. has provided honest, high-quality residential services for 40 years without gimmicks or high-pressure sales. We pride ourselves on providing great working conditions, top-notch equipment, and a friendly, supportive environment for our team.
Learn more about us at johnowensservices.com.
John Owens Services Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.

HVAC Service Technician

Fri, 02 Oct 2026 00:00:00 GMT

Remote Customer Care Specialist - Inbound Phone Support (Rem...

Fri, 02 Oct 2026 00:00:00 GMT

HONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. With the highest customer satisfaction scores in the industry and a continued commitment to digital innovation and excellence, HONK remains a trusted partner for some of the nation’s largest insurers, fleets, automotive original equipment manufacturers (OEMs), and retailers. We are seeking energetic, service-oriented Customer Care Specialists to join our Call Center Operations team in full-time, virtual/work-from-home roles. Our Specialists are the face of HONK and interact with our customers every day, helping them when they need us most. This is a fast-paced environment that requires the ability to think on your feet, respond quickly, and provide an exceptional customer experience. This is a fully remote position. Candidates for this job posting must reside in the state of North Carolina. HONK operates 24/7, and we currently have several full-time shifts available. Responsibilities Interact directly with customers by phone, providing friendly, professional, and timely support Use HONK’s proprietary technology to connect customers with our nationwide network of service providers Listen to and assess customer needs, build rapport, and provide solutions tailored to each situation Monitor service requests through completion and help resolve issues or delays that may arise along the way Communicate clearly with customers about their service, expectations, and next steps Deliver a high level of customer service while working efficiently in a fast-paced environment Think creatively and take ownership of customer issues to help ensure a positive experience from start to finish Develop a strong understanding of HONK’s services, technology, and processes to confidently assist customers and answer questions Preferred Experience Experience in a customer facing environment resolving issues over the phone The ability to quickly, calmly and professionally engage customers to understand their questions/issues and deliver a solution with and experience that surpasses expectations Able to professionally handle extremely high volume phone calls from customers and partners, and maintain composure under pressure Demonstrated aptitude for problem-solving; ability to determine solutions for customers (consultative sales approach) Fluency in English. Spanish a plus Additional Requirements Must provide a secluded, uninterrupted workspace where information will remain confidential and work can be done without environmental distractions (children, appliances, pets, etc) Must have access to a Internet connection with minimum speeds of 5 Mbps download/2.5 Mbps upload It is preferable that you have experience working from home and have equipment that supports a work from home environment. $14 - $16 an hour At HONK, we're a community of diverse and passionate individuals who believe in the power of remote work and the strength of inclusivity. As a remote-first company, we embrace the boundless possibilities of collaboration and flexibility, allowing our team members to thrive from anywhere in the US. HONK is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions at HONK are based on merit, qualifications, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Remote Senior Customer Success Manager

Fri, 02 Oct 2026 00:00:00 GMT

Findem is the AI platform for talent outcomes. Its Labeling Engine transforms billions of unstructured people data points into verified Success Signals — context about what drives success — and Relationship Signals — insight into how people are connected and where influence flows. Together, these give customers a competitive edge in hiring, executive search, mobility, learning, development and workforce planning. That’s why leaders rely on Findem to improve pipeline quality, reduce costs, and deliver faster, more consistent talent impact. Named one of America’s Most Innovative Companies, Findem is redefining how organizations turn people data into business advantage. Role Overview The Senior CSM will directly manage a portfolio of Findem’s largest and most strategic customers while also serving as an overlay and advisor across the broader customer base. This role will drive consistency, foresight, and cross-functional alignment in how Findem delivers value and mitigates risk across all accounts. The Senior Customer Success Manager owns the operational relationship - including success planning and business objectives alignment and attainment for a portfolio of Findem's enterprise customers. The role exists to protect and grow recurring revenue by ensuring each customer realizes measurable value from the Findem platform — faster time to hire, stronger pipeline quality, improved candidate quality, and greater recruiter productivity — and by identifying and resolving risk well before it reaches a renewal decision. Operating as the customer's primary strategic product partner, the Senior CSM translates each customer's talent strategy into an executable success plan, drives adoption across Findem's offerings, and serves as the customer's internal advocate across Product, Marketing, Support, and Implementation. Accountability sits with retention, adoption depth, reference-ability, and expansion readiness across the assigned book. What You'll Do Strategic account ownership Serve as the primary CSM for a defined portfolio of Findem's enterprise customers Build and own success plans tied to each customer's stated business objectives; review and update them on a defined cadence Support executive-level business reviews (QBR/EBR) with talent and HR leadership, grounded in adoption and impact data Partner with Account Management to own the renewal path and identify expansion opportunities Adoption and value realization Drive measurable adoption of Findem's platform, agents, and services across each account's recruiting teams Run enablement sessions — new user kickoffs, sourcing jams, search coaching, campaign workshops — and coordinate Findem University resources Deliver regular reporting on product adoption, support ticket trends, and areas of opportunity Translate platform usage into business impact the customer's leadership recognizes and will defend at budget time Risk identification and mitigation Monitor Customer Health and usage signals to detect at-risk relationships early Own and execute risk and recovery plans, coordinating internal resources and escalations Maintain accurate account health, activity, and renewal-risk data in Planhat Flag champion departures, org changes, and ATS or tech-stack changes as leading risk indicators Cross-functional advocacy Act as the voice of the customer to Product, synthesizing feedback into prioritized roadmap input Partner with Implementation on clean transitions from go-live into adoption Work with Support on escalation resolution Contribute to CS team development Commercial contribution Manage risk to support AM renewal and expansion signals accurately for assigned accounts Support Account Management in expansion and multi-product conversations Develop referenceable customers and advocates for Marketing and Sales Your Working Experience 8+ years in Customer Success, Account Management, or consulting in a B2B SaaS environment, with at least 4 years owning enterprise-tier accounts Demonstrated ownership of a recurring-revenue book with direct accountability for customer health and retention Direct talent acquisition, recruiting, or HR technology domain experience strongly preferred — credibility with TA leaders is a differentiator in this role Experience supporting customers through platform implementation, enablement, and change management Proven ability to influence across teams without direct authority. Excellent executive communication and strategic problem-solving skills Ability to influence across Product, Support, and Sales without direct authority Benefits

Remote Implementation Consultant - Zone Advanced Billing and...

Fri, 02 Oct 2026 00:00:00 GMT

Caravel BPM Technology Solutions – where caring and community is in our company DNA, we are always striving to be our best selves and we’re compelled to ask the questions that lead to innovation. As a Zone Advanced Billing Consultant, you will lead the implementation of Zone Advanced Billing alongside NetSuite. You will work closely with clients to gather requirements, document and design process flows and business requirements documents, configure the system, and conduct user acceptance testing to ensure successful implementation. This role requires expertise in Zone Advanced Billing and NetSuite , along with the ability to consult on best practices across all functions of the job. Our team of consultants is a smart and friendly team who enjoy working together in a collaborative and supportive work environment. Working with Caravel BPM means using your experiences, broadening your skills, and reaching your full potential in work and life—while also making a positive difference for your clients, colleagues, and communities. Our shared entrepreneurial spirit drives us to see and do things differently. Our passion for people makes BPM a place where everyone feels welcome, valued, and part of something bigger. Because People Matter. \n What you get: Total rewards package: from flexible work arrangements to personalized benefit structures and financial compensation options that give you choice and flexibility. Well-being resources: interactive wellness platform and incentives, an employee assistance program and mental health resources, and Colleague Resource Groups (CRGs) that provide safe spaces for colleagues to share, be heard, feel valued and deepen connections. Balance

Remote Tech Lead - Full Stack

Fri, 02 Oct 2026 00:00:00 GMT

Location: Remote Clearance: Active DoD Secret clearance required Employment Type: Full-Time (W-2) Citizenship: U.S. Citizenship required IntelliTech is seeking a Tech Lead / Full-Stack Engineer to serve as the technical anchor on a high-visibility Department of War program focused on operationalizing a Government-owned digital twin application for ammunition industrial base readiness. This role will lead the modernization of an existing Python / React web application from a single-host prototype into a production-aligned, containerized platform deployed in an Army cloud environment. This is a hands-on technical leadership role. The ideal candidate will write production code daily, own architecture decisions, drive sprint execution, and serve as a primary technical interface with Government stakeholders. This individual will work closely with other senior engineers across data/AI and platform/DevSecOps functions on a lean team where every engineer is expected to ship high-quality production code. Key Responsibilities Technical Leadership Own overall application architecture and drive technical decisions across frontend, backend, simulation, and data tiers. Lead sprint planning, backlog refinement, and technical prioritization in coordination with project leadership. Conduct code reviews and enforce standards for code quality, testing, documentation, and maintainability. Serve as a primary technical point of contact for Government engineering and product stakeholders. Translate Government requirements and mission context into actionable engineering tasks and solution designs. Backend Development Modernize and extend a Python FastAPI backend serving as the application control plane for data operations, scenario lifecycle management, and AI orchestration. Decouple the SimPy discrete-event simulation engine from the API tier into independently scalable worker containers. Design and implement run request queueing, worker orchestration, and result persistence patterns. Build governed ingestion workflows, including validation services for schema enforcement, referential integrity, circular reference detection, and business-rule validation with actionable user-facing feedback. Implement dataset versioning, lineage tracking, and run-level traceability linking scenario outputs to explicit input versions. Build version-bounded caching strategies for validated inputs, run-ready artifacts, and comparison outputs. Implement deterministic scenario comparison logic and brief-ready report generation. Frontend Development Extend and maintain a React / TypeScript frontend using Material UI, Recharts, and data-grid-based visualizations. Build user workflows for AI-assisted scenario Q or Master’s degree in a related field and 6+ years of relevant experience . Active DoD Secret clearance. 8+ years of professional software engineering experience . Strong hands-on Python backend development experience, including FastAPI or Flask, asynchronous patterns, REST API design, and data processing with Pandas and NumPy. Strong React / TypeScript frontend development experience, including React 18+, component architecture, state management, and modern UI frameworks such as Material UI. Experience with containerized architectures , including Docker and orchestration concepts such as Kubernetes, ECS, or EKS. Experience with MongoDB or other document-oriented databases, including schema design, query optimization, and async drivers. Experience integrating LLM APIs such as OpenAI, Anthropic, or equivalent platforms, including function calling, tool-use patterns, and prompt engineering for structured outputs. Experience building and maintaining production-grade applications in cloud-based environments , preferably AWS. Experience leading technical execution across multiple application layers in a complex engineering environment. Experience supporting DoD or federal Government programs . Strong communication skills and the ability to work directly with technical and non-technical stakeholders. Preferred Qualifications Experience with SimPy or other discrete-event simulation frameworks. Experience with defense supply chain, logistics, manufacturing, or industrial base mission domains. Experience leading small engineering teams on Agile Government contracts. Experience with Amazon DocumentDB, Redis / ElastiCache, Amazon S3 , and Army or AWS cloud environments. Familiarity with munitions industrial base concepts such as BOM structures, production lines, CAGE codes, and surge planning. Experience building decision-support, simulation, or analytics applications for Government analysts. Experience with Terraform, Helm, CI/CD pipelines , and production container deployment patterns. Prior experience supporting Army logistics, manufacturing, or modernization programs. Tech Stack Backend: Python 3.11+, FastAPI, SimPy, Pandas, NumPy, Pandera, Motor (async MongoDB) Frontend: React, TypeScript, Material UI, Zustand, Recharts, MUI X Data Grid Database: MongoDB / Amazon DocumentDB Cache: Redis / Amazon ElastiCache Storage: Amazon S3 AI Integration: OpenAI API or Government-approved hosted LLM endpoint, function calling, scoped retrieval Infrastructure: Docker, EKS / ECS, Helm, Terraform CI/CD: GitLab CI, GitHub Actions, or Government-approved pipeline tooling Authentication: CAC / SSO via SAML or OIDC Interview Process Video interview required and may include a technical assessment. Candidates should be prepared to discuss: systems or applications they have built from scratch across backend and frontend layers their experience leading architecture and technical implementation decisions how they have modernized or productionized prototype applications their experience with Python, React, containerized deployment, and cloud-native architectures their experience integrating AI capabilities into operational applications their work with large-scale or mission-critical Government systems Compensation and Benefits IntelliTech is committed to fair and equitable compensation practices. The salary range for this position is $150,000 - $200,000. Actual compensation packages are based on several factors unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on these factors, IntelliTech utilizes the full width of the salary range. IntelliTech provides a comprehensive benefits package designed to support employees’ well-being and professional growth, including health insurance, dental insurance, and vision insurance , a 401(k), paid time off, professional development opportunities, and flexible work arrangements to support work-life balance. About IntelliTech IntelliTech is a dynamic and forward-thinking small business specializing in Full Stack Engineering, Data Analytics, Cloud Solutions, and DevSecOps services. Our mission is to empower government and commercial clients to solve complex technical challenges through practical, innovative, and mission-focused engineering solutions. Equal Opportunity Employer At IntelliTech, we are committed to building a diverse and inclusive workplace. We believe that a variety of perspectives and backgrounds leads to stronger teams and better solutions. IntelliTech is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, gender, age, disability, or veteran status. We encourage all qualified candidates to apply.

Become a Surrogate – Give the Miracle of Life & Earn Up to $...

Fri, 02 Oct 2026 00:00:00 GMT

We are looking for a passionate individual with a sense of responsibility and willingness to help create families to join us as a surrogate. In this role, you will be instrumental in supporting individuals or families who aspire to a family. As a surrogate, you will take on crucial responsibilities, such as participating in the medical screenings and legal process required for a successful surrogacy journey, traveling to clinics for medical appointments, carrying the pregnancy with care and eventually bringing a new life to this world. This position is for those with a genuine desire to help others and provide meaningful support to those who need it most. If you possess a caring nature, excellent communication skills and the ability to handle sensitive situations, this is your opportunity to make a significant impact on someone's life. Give the miracle of life! It takes a village to grow love. QUALIFICATIONS: Age Between 21-38 Years old At least one previous successful pregnancy within the last 10 years No previous pregnancy complications Healthy lifestyle - no smoking or recreational drugs, BMI lower than 32 US citizen or US legal permanent resident No previous experience required BENEFITS: Total compensation: First-time surrogates receive up to $77,000 and Repeat surrogates receive up to $115,000 Quick and early bonuses: $1,000 sign-on bonus + $4,000+ before you even get pregnant Medical

Remote Technical Support Representative I (Remote)

Fri, 02 Oct 2026 00:00:00 GMT

HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. From setting the standard for drive-thru headsets and timer systems in the quick service restaurant (QSR) industry to developing professional audio equipment used in the Olympic Games, HME strives to create the newest, most innovative products on the market while providing quality care and attention to its customers. Come join our team! HME is currently looking for a Technical Support Representative, 100% remote for our call center. The Call Center is open Monday through Friday from 5 AM to 7PM and Saturday through Sunday from 7 AM to 3:30 PM/PST. Candidates must be willing to work a flexible 40-hour work week, and reside in one of the following states: Arizona, Florida, Texas, Missouri, California. Relocation support is not provided for this role. What you will do in the position: Answer incoming calls from customers and installers Provide operation, troubleshooting, maintenance, and installation support Promote and maintain positive customer relations Provide troubleshooting and repair support to installers and customers over the telephone Instruct installers and customers in equipment installation, operation, and maintenance of equipment and their responsibilities Administer service programs to effectively correct service issues Dispatch installers to perform onsite service to customers with problems beyond the scope of telephone troubleshooting Prepare and maintains daily logs and records Identify and makes recommendations for product improvement Training will be provided What you will need to succeed in this position: Prior customer service and/or troubleshooting experience in a call center or office environment is preferred (minimum of 12 months) Excellent verbal and written communication Proven excellent attendance history in your previous employment Computer literacy in various applications including e-mail, MS Office Suite, and customer databases Must have flexibility with shifts, including weekend coverage Pay Rate is $19.00 - $21.00/hr. and this is the pay range we reasonably expect to pay for the role. This may vary depending on experience and other factors. Our benefits package includes tuition reimbursement; 3 weeks paid vacation your first year, paid holidays, medical, vision, and dental coverage, pet insurance, life insurance, and 401K contributions. The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job. The employee must regularly lift and move up to 10 pounds.

Remote Staff Software Engineer, Financial Platform - Issuing

Fri, 02 Oct 2026 00:00:00 GMT

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role At Block, we strive to build the best financial products in the world. The Financial Platform Issuing team owns the card issuing platform that serves every Block brand — powering Cash App Card, the fourth-largest debit card program in the US, alongside Square Card and the new card programs Block launches next. We run the full lifecycle of a card: issuance, fulfillment, and activation; real-time transaction authorization and processing across card networks; digital wallet provisioning; 3-D Secure authentication; clearing and settlement; and disputes. When a customer taps their card at a register, our systems decide the outcome in milliseconds, around the clock, in partnership with card networks and bank partners. As a Staff Software Engineer on the Issuing server engineering team, you will bring deep card-network expertise to some of the most complex technical work on our roadmap. You will work alongside technical leads and cross functional teams, going deep where our platform meets the networks: specifications, protocols, certification, mandates, conformance, and production behavior. This is a hands-on role. You will build systems and tooling, debug at the message level, and turn your network expertise into durable capabilities that other engineers can use. You will also work directly with the networks themselves — not only understanding what they require, but knowing where and how to influence outcomes for Block. You Will Be a deep technical expert on global card networks, helping Issuing teams interpret network specifications, message flows, certification requirements, mandates, and production behavior — and working directly with the networks to influence requirements, resolve ambiguity, and secure outcomes that matter for Block. Lead complex, ambiguous engineering problems at the network boundary that span multiple teams, systems, or domains. Partner with technical leads, program DRIs, and senior stakeholders to shape solutions where card-network requirements intersect with Block's issuing platform. Stay deeply hands-on: write production code, build certification and conformance tooling, analyze network messages, review designs and code, and debug issues down to the protocol and field level. Drive network certification and mandatory release cycles end to end, and translate network requirements into clear, pragmatic engineering decisions. Establish shared frameworks, standards, tooling, and practices that make network expertise durable and enable teams to operate independently. Raise the technical capability of engineers around you through design guidance, code reviews, mentorship, documentation, and clear technical judgment. Apply AI-powered tools throughout the engineering lifecycle to improve velocity and quality, and help establish effective patterns for broader team use. Share operational ownership of critical financial systems through on-call, incident response, and continuous improvements to reliability and correctness. You Have Deep, current expertise with at least one major card network, ideally Visa, including direct connectivity, ISO 8583, authorization and clearing flows, stand-in processing, specifications, certification, and mandate cycles. Personally built, certified, or operated a live direct network connection — not only integrated through a processor. Experience working directly with card networks to land concrete outcomes, such as rulings, exceptions, extensions, configuration changes, defect fixes, or certification outcomes. Strong hands-on software engineering experience building and operating highly reliable financial or payments systems at scale. A track record of leading technically complex, ambiguous work across team boundaries and influencing technical direction beyond your immediate area of ownership. Experience creating durable technical leverage — frameworks, standards, tooling, architecture, or practices that other engineers and teams adopt. Broad understanding of the card lifecycle, with depth in areas such as issuance and fulfillment, provisioning and activation, authorization, ledgering, clearing and settlement, reconciliation, disputes, or fraud. Working knowledge of Mastercard and American Express, alongside deep expertise in at least one major network. Fluency with AI-assisted engineering workflows and sound judgment in evaluating and applying AI-generated output. Willingness to participate in an on-call rotation for critical financial systems. We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Seasonal Retail Sales Associate, Santa Rosa Plaza

Fri, 02 Oct 2026 00:00:00 GMT

Seasonal Retail Selling Colleague Be part of an Amazing Story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Seasonal Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout holiday shopping experiences. You take the time to understand each customer's needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty, making each visit both meaningful and successful. This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You'll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in. How our Seasonal Selling Colleagues spend their day Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they're fully informed and ready to engage, educate, and sell with confidence. On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back. Throughout the day, they maintain a shoppable space by merchandising new receipts, process damages, testers and select merchandise to return to vendors, updating signs and pricing, and supporting any needed merchandise moves. They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer's name. We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities. And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results. Seasonal colleagues are typically scheduled to work 10-20 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here. Who You Are Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors Read and understand employment policies and safety rules/procedures in English Meeting daily sales goal challenges Enjoy meeting people, learning about them, and sharing information Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics You can handle electronic devices with no problem Essential Physical Requirements You Will Perform This position requires talking, lifting, constant moving, standing, and reaching with arms and hands Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level Requires close vision, color vision, depth perception, and focus adjustment Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.