Offerte Lavoro Providence 2026 | Euspert

Remote Support Systems Engineer

Thu, 08 Oct 2026 00:00:00 GMT

We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. About the role Open to hiring remote across North America and London — we also have offices in NYC, San Francisco, Seattle, and London. We're building a tool that makes content creation easy and accessible for all types of creatives. Our users love it. Runway has an actively engaged and growing community of passionate artists and creators worldwide. And we're scaling the systems behind our support team so we can keep delivering delightful experiences as that community grows. We're looking for a Support Systems Engineer who ships production code, not tickets and specs: someone who takes a fix from proposal to merged PR themselves. This role reports directly to the Head of Customer Experience. What you’ll do Own the AI support agent, our ticketing system and other Support tools end to end: authentication (JWT), response logic, routing, escalation paths and tone, tested in staging before it sees live traffic Ship daily product changes that remove ticket volume. Recent example: extending automatic refund eligibility to one-click credit purchases, accidental upgrades and month-based proration on annual terms Build and maintain internal CX tooling as real software, not one-offs: scripts, jobs, dashboards, admin surfaces Run QA and evals with real test suites and pass/fail rubrics, plus monitoring and alerts for outages, bugs and volume spikes Own releases: staged rollouts, a regression suite before every ship, clear rollback criteria, a writeup when something reaches production Build the CX reporting the org runs on: volume, deflection, CSAT, reply and resolution time, escalation accuracy, agent spend. You own the correctness and availability of the queries. Build and stage the guardrails on refunds, account changes and anything touching money or PII, including the audit trail Keep the knowledge base accurate and structured for the agent to parse, and manage the handoff into the ticketing system Keep the CX roadmap and the coverage model current, sequenced against priorities set by the Head of CX, so gaps show up before they bite Run the day-to-day with our AI platform vendor: weekly working session, joint roadmap, issues filed with reproductions Carry signal across teams: Product and Engineering on bugs and rollouts, Customer Education on self-serve, community on Discord and the forums, GTM and Analytics on routing and reporting What you’ll need 5+ years in Customer Experience, Support Engineering or Support Operations, with real time spent writing code You ship production code in codebases you didn't write: read TypeScript, trace logic through someone else's service, put up a PR that survives review. Our stack is TypeScript and Node.js on AWS Hands-on experience building and tuning AI or LLM-powered support workflows: prompt and context engineering, routing, escalation design, evals SQL experience. You own the reporting, so you shouldn't be waiting on Analytics for it Code-level experience with a billing or payments API: invoices, prorations, refunds. A large share of consumer tickets live here Git, PR review, CI, staging and feature flags as your default way of working Real QA and eval experience: you can define rubrics, build test suites and calibrate against what good looks like Judgment about where a fix belongs, in code, in the agent or in the knowledge base A track record carrying signal between support, product and other functions and turning it into action Comfort managing your own work in a fast-moving environment, high ownership and high autonomy Genuine interest in AI, creative tools or both What sets you apart The most successful person in this role treats the agent and the systems around it like a product they own. They watch where it fails, ship the fix and check whether it worked. They build reporting people actually use. And they show up with improvements no one asked for yet. For your application During our interview process, you'll have several chances to get acquainted with the Runway product and use all the features our team has built, and that starts now. As part of your application, instead of a cover letter, we ask that you try out the Runway product, specifically build a custom workflow. Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. Working at Runway Great things come from great teams. We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway Universal World Simulator GWM-1 Gen-4.5 General World Models Robotics SDK Conversational Real-time Agents Runway Studios We're excited to be recognized as a best place to work: Crain's | InHerSight | BuiltIn NYC | INC

Sales Associate and Stihl Repair Technician

Thu, 08 Oct 2026 00:00:00 GMT

Sales Associate and Stihl Repair TechnicianThe Sales Associate and Stihl Repair Technician is responsible for ensuring superior customer service and ensure consistent inventory stock levels within all departments with a main focus on the outdoor power-tool department. On an as needed basis he/she is required to service and repair all Stihl products following vendor warranty and guidelines with factory parts in a timely fashion.Essential Duties and Responsibilities Include the following. Other duties may be assigned.Customer ServiceProvide positive representation of store.Proactively assist customers in solving problems.Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.Provide a friendly, outgoing demeanor; work well with customers as well as associates.Ensure all calls and pages are answered promptly, courteously and effectively.Handle customer complaints. Work to resolve problems with the customer and have store's best interest taken into consideration.Possess excellent product knowledge and knowledge of store layout and location of products.Clearly communicate service/repair work to customer with reasonable timeline of completionExecute the Stihl repair process including online warranty processing, claim filing and repair workStore OperationsEnsure a positive, professional and safe work environment for all associates.Supervise the "general operations" of outdoor power departmentResponsible for ordering and maintaining desirable product inventory levels to ensure store profitability in compliance with corporate objectives.Ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions.Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).Ensure receiving, checking in, stocking of merchandise for the store is being done completely.Responsible for maintenance of back stock levels.Oversee and assist with the daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.Provide assistance in the overall general maintenance of the store.Ensure forklift operations and receiving is completed in a safe and efficient way.Ensure weekly price changes are being completed.Ensure monthly cycle counts and negative on hand reports are being completed.Ensure signage is current in the entire store.Provide a clean and orderly sales floor, including end caps and ad goods merchandised.Ensure special orders and rain-checks are being completed properly.Ensure ad signage and products are ready for the customers.Education/TrainingHigh School or GED equivalent required; degree preferred. Small engine, mechanic or equivalent training.Experience• Must have previous retail experience.• Experience repairing Stihl gas product is a plus (bronze or silver training)• Must have small engine repair experience including but not limited to chainsaws, pole-saws, hedge-trimmers, grass trimmers, lawnmowers, pruners, snowblowers, and leaf-blowers.• Must be willing and able to complete Stihl branded certification trainingPhysical DemandsStanding, walking, lifting (up to 50lbs) and climbing.

Client Services Representative (Account Management)

Thu, 08 Oct 2026 00:00:00 GMT

Account RepresentativeJoin Team FSSI and Become an Employee-Owner!Opening its doors over 45 years ago, FSSI is a leading document outsourcing company servicing Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S. We are currently looking for an Account Representative to join our Client Services team in Lincoln, RI. The Account Representative manages the daily tasks of clients' projects in a SaaS-based production environment, where solutions and processes are tailored to each account. This requires managing complex print and mail workflows, coordinating across internal teams, and ensuring accuracy from project setup through billing.Success in this role requires strong critical thinking, project coordination skills, an aptitude for learning new technical concepts and a genuine passion for helping clients achieve their goals. This is an onsite position, working Monday – Friday from the FSSI facility.Why You'll Love This Role:We Invest in our employees! We provide dedicated training for your success in the role through our FSSI University as well as hands on training with the Client Services team.Build strong relationships and manage your client accounts with custom care and expertise.Utilize your creativity in resolving client challenges while providing seamless communication.Your Essential Duties:Client Success: Serve as the primary point of contact between your clients and internal teams, including IT, Software Development, Operations, Marketing, Accounting and Purchasing. Ensure client needs are clearly understood and executed.Project Management: Oversee client implementations, manage daily tasks for accounts, and monitor production workflows.Technical Expertise: Assist clients in understanding print, mail, and online presentment specifications, work with internal teams to troubleshoot technical issues, and create clear technical documentation tailored to client specification.Data & Reporting: Ensure accurate client billing and generate client reports.Process Improvement: Collaborate with teams to enhance efficiency and deliver top-tier service.

KFC Team Member - Early Pay Access! (02828)

Thu, 08 Oct 2026 00:00:00 GMT

Team Member We offer early wage access through Tapcheck so you can cash out on your wages before payday! At KFC, we feed the world. But we do more than fill people up. We fulfill their lives. Our meals matter; when we serve them with southern hospitality, we make our customers' day. So, our jobs are more than a paycheck—they're about being independent, having fun, and making new friends. As a Team Member, you could be the smiling face that greets and serves customers. Or you could be the cook that prepares our world-famous chicken (and tell your friends you know the secret – just kiddin'). Whatever job you do, you know what you do matters – to your team and to your customers. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. You like talking – a lot – even to strangers (despite what your Mom told you). This is important because you're not able to text message customers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier – and more fun – working as a team. And you're at least 16 years old. Pay range for this position is $15.00 - $17.25/hr Keep in mind, this is just basic information. You'll find out more after you apply. Independently owned, franchised, or licensed locations may have different requirements.

CDL A Truck Driver - Providence - RI

Thu, 08 Oct 2026 00:00:00 GMT

Hiring CDL-A Truck Drivers PAY THAT PERFORMS Earn up to $100,000 per year* EVERY MILE PAYS Flat $.70 CPM on every mile MILES THAT KEEP YOU MOVING Average 2,600-2,900 miles per week Why Drive for Poly Trucking? At Poly Trucking, drivers are more than a number on a truck. With a nationwide freight network and terminals built to keep drivers moving and earning, Poly Trucking focuses on consistent miles, steady pay, and support that lets you build a real career on the road. If you're looking for strong weekly miles, dependable pay, and a schedule you can plan around, Poly Trucking gives you the freight and support to keep moving forward. CDL-A OTR Driver Overview Pay built to add up. Earn up to $100,000 per year* on a flat $.70 CPM base, with weekly earning potential up to $2,000 on strong, consistent miles. Miles that keep you earning. Run a consistent 2,600-2,900 miles per week across a coast-to-coast freight network, keeping your week productive and your paycheck steady. Home time you can plan around. Spend 2-3 weeks on the road with 3-5 days home to reset, with scheduling that can vary based on where you live relative to our terminals in Texas, Nevada, Minnesota, and South Carolina. Benefits Perks Pay protection when it counts. Drop pay, layover pay, and breakdown pay help protect your paycheck when the unexpected happens. Extra support on the road. Get $50 per month in cell phone reimbursement to help offset costs while you're out. Coverage that backs you up. Medical and dental insurance with no deductibles and low copays help protect you and your family. Plan for what's ahead. Build for the future with 401(k) and Roth IRA retirement plans, plus paid vacation starting at one week after your first year. All pay and bonus amounts may vary by job type, location, experience level, and performance and are subject to change based on company discretion. Talk with a recruiter to confirm specific details. There is no deadline to apply. Applications are accepted on an ongoing basis. Driver Requirements Valid Class A CDL 1+ years of recent verifiable OTR driving experience Minimum 21 years old

Direct Support Specialist

Thu, 08 Oct 2026 00:00:00 GMT

Job DescriptionJob DescriptionDirect Support Specialist NEW PAY RATE: $24.00/hour + $1.00/hour weekend differentialMake a Difference Every DayAre you passionate about helping others and making a meaningful impact? Join our team as a Direct Support Specialist (DSP) and support individuals with intellectual and developmental disabilities (IDD) in their homes and communities.You'll help the people we support build independence, make informed choices, develop meaningful relationships, and participate in their communities-all while working as part of a supportive and collaborative team.What You'll Do Provide direct support with activities of daily living, including personal care, household tasks, health maintenance, and relationship development.Support individuals in making informed decisions and achieving their personal goals.Promote independence, self-advocacy, and natural supports.Encourage community participation, social opportunities, and meaningful relationships.Follow individualized care plans and agency procedures, including medication administration as required.Monitor, document, and report individuals' progress, needs, and overall status.Maintain a safe, respectful, and positive environment.Work collaboratively with individuals supported, coworkers, families, and community partners.Support individuals across their homes and community settings.Maintain required certifications and training, including Safety-Care, CPR/AED/First Aid, Human Rights, and HIPAA.What We're Looking For High School Diploma or GED.Valid driver's license with a good driving record.2–3 years of experience as a Direct Support Professional, Milieu Therapist, or similar human services role.Strong communication and interpersonal skills.Dependable, trustworthy, compassionate, and respectful.Commitment to supporting individuals with dignity, choice, and independence.Ability to work independently and as part of a team.Schedule & Locations Full-Time: 35 hours/weekSchedule Options: Tuesday–Saturday or Sunday–ThursdayShifts: 1st and 2nd shiftOccasional flexibility to cover 3rd shift may be requiredLocations: Cranston, Johnston, and Warwick, RIWhat We OfferNEW PAY RATE: $24.00/hourWeekend Pay Differential: Additional $1.00/hourPlatinum Plan Benefits: Up to $20,000 in benefitsBCBS Health Insurance (HMO & PPO Plans), Remarkably low bi-weekly employee contributions; Delta Dental Insurance; Health Reimbursement Account (HRA); Vision Insurance; Agency sponsored life insurance; 401K Retirement Plan; Vacation time; Sick time; Employee Assistance Program (EAP); Tuition Reimbursement up to ($2,400 a year); Aflac Insurance (Accident/Cancer/Life); Pet Insurance; Identity Theft Insurance; Career Development; Employee Health and Wellness events, Employee Discounts and more!Make an Impact. Build Independence. Be Part of Something Meaningful.As a Direct Support Specialist, you're not just providing support-you're helping people pursue their goals, make meaningful choices, strengthen relationships, and live more independently.Join our team and turn your passion for helping others into a rewarding careerEEO

Job Posted by ApplicantPro

Coffeeshop Shift Manager

Thu, 08 Oct 2026 00:00:00 GMT

Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCompetitive CompensationCareer Advancement OpportunitiesJob SummaryWe are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the coffee shop operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.
Responsibilities: Train and manage employees and assign duties as neededLead team in providing exceptional customer serviceResolve customer complaints gracefully and with tactAdhere to all health and safety rules and regulationsProvide sales and productivity reports to upper managementMaintain appropriate inventory levels, reorder and restock when necessaryCover the shifts of absent employeesQualifications: High school diploma/GEDPrevious food service experienceFamiliarity with Microsoft Office, restaurant management software, and POS softwareAbility to remain calm and thrive under pressureExcellent management and leadership skillsStrong communication and problem-solving skills

Service Manager

Thu, 08 Oct 2026 00:00:00 GMT

Service ManagerAt Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie?Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today!As a Service Manager your responsibilities would include:Driving sales, steps of service, and guest satisfactionIn conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all timesProviding or directing all Front of House trainingManaging performance of Front of House employees, including conducting performance evaluations, coaching, and disciplineManaging liquor orders and controlling liquor costsEnforcing applicable liquor laws and Responsible Alcohol Service guidelinesAssisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-onesReviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurantCreating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staffUnderstanding, managing, and practicing safe food handling proceduresAt Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:A choice of medical plans that are best in classDental and Vision InsurancePaid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity LeaveAdoption AssistanceShort-Term and Long-Term DisabilityLife, Accident and Critical Illness InsuranceIdentity Theft ProtectionEmployee Assistance ProgramBusiness Travel Insurance401(k) Retirement PlanFlexible Spending AccountsTuition Reimbursements up to $5,250 per yearMonthly Profit-Sharing ProgramQuarterly Restricted Stock Units ProgramMany opportunities to support your communityAnnual holiday bonusWe are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Work From Home - Benefits Services Representative

Thu, 08 Oct 2026 00:00:00 GMT

Remote Career OpportunityLooking for motivated people who want a remote career with upside — not another dead-end job.This seat works warm leads. You talk with people who already requested help on financial-protection options. You are trained, coached, and measured on activity and results.The work:Take requested conversations — no cold listsExplain benefit options simplyHelp clients enroll when it is a fitKeep a clean follow-up rhythmYou get:Remote workA written process so you are not inventing the jobCoaching from people who have done the workA path into leadership if you produceYou should apply if you are competitive, coachable, and comfortable on camera. Skip this if you need constant supervision or hate talking to clients.Interviews are on Zoom.

TECHNICAL SUPPORT SPECIALIST

Thu, 08 Oct 2026 00:00:00 GMT

Technical Support SpecialistAriston Group is a global leader in sustainable thermal comfort that offers a unique, extensive range of solutions for climate comfort, water heating and air handling, as well as components and burners. The group demonstrates its commitment to sustainability through the development of renewable and high efficiency solutions, such as heat pumps, water heating heat pumps, hybrids, domestic ventilation, air handling and solar thermal systems. The group also stands out for its continuous investment in technological innovation, digitalization, and advanced connectivity solutions. The group operates under global strategic brands Ariston, Elco and Wolf, and brands such as Calorex, NTI, HTP, Atag, Brink, Chromagen, Racold, as well as Thermowatt and Ecoflam in the components and burners business.Our Technical Support Team is an integral part of our Water Heating Parts & Services organization, serving as the knowledge & contact center for customers, contractors and installers of our water heating products. The team operates in a virtual call center environment, using a variety of tools including 8x8, to provide talk, text and chat support for our clients. This role within the Technical Support Team, will focus on these main activities:Handling a high volume of customer requests for technical assistance.Demonstrating knowledge of technical product specifications and water heater fundamentals, and show the ability to communicate this information to customers via phone, video, email, chat or text.Exhibiting a calm demeanor in stressful situations while being adaptable to change and maintaining a high level of customer care, both internally and externally.Explain and interpret warranties to customers as they apply to products, and follow up with solutions for customers individual needs.Provide training to other team members on Ariston products when required.Maintaining accurate records and data in our CRM tool.The ideal candidate has a background in HVAC or Plumbing, and at minimum completion of high school/GED. They will also have:A preferred Technical or Vocational DegreeStrong technical knowledge of HVAC and combustion test equipmentSolid mechanical troubleshooting skillsDemonstrated ability to work with people online, on video, on phone and in chat toolsAbility to work flexible hours when required.Usage of Salesforce.com, as a plusWe are committed to the principle of equal employment opportunity for all people, by offering a work environment accessible, welcoming and inclusive in compliance with legal obligations.